Is it really per villa, with unlimited staff?
Yes. You are billed per villa under management per month. Housekeeping, front desk, maintenance, finance and owners all get access at no extra cost — charging per seat would just push teams back into WhatsApp.
What happens to my existing bookings?
Migration from another channel manager or a spreadsheet is included, with a parallel run. Bookings come across — deposits paid and balances due — and we reconcile them against your current system before switching sync to two-way. Nothing goes live until the numbers match.
Do you take a cut of my bookings?
Never on direct bookings. OTA commission is charged by the OTA, not by us, and the channel manager shows you gross versus net so you can see what direct is worth.
Can guests and owners tell they are using Aetheria?
No. Guest and owner surfaces carry your brand, your domain and your email sender. The word Aetheria appears in your admin only.
What if I only need the booking engine and channel manager?
Then Starter is the right plan. You can add PMS, Team Workspace and the Owner Dashboard later by moving to Villa — no re-implementation, the data is already there.
How do integrations fit in?
Every entity in Aetheria emits a signed event with a stable schema, and the REST API (a Boutique add-on) lets your own tools — or sibling products like N8rHood — subscribe and write back: block dates, create tasks, send a branded email. Deeper built-in automations are on the roadmap.
Can I leave?
Any month, with a full export of bookings, guests and financials. You own the guest data and it is exportable any month. There is no exit fee and no contractual minimum beyond the current month.